21+ | Safe Gaming

Play Responsibly at bongo7

Q: Where can I get help with a gaming addiction problem?

First, contact bongo7's 24/7 live chat or email support@bongo7.cam — our trained team will assist you confidentially. You should also speak with a mental health professional or someone close to you. If you notice a problem in yourself or a loved one, do not hesitate to ask for help.

bongo7 believes entertainment should always be controlled and enjoyable. Use our responsible gaming tools to enjoy a safe and healthy experience.

Our Commitment

bongo7 is committed to maintaining a safe, transparent and responsible gaming environment at all times. We believe online gaming is a form of entertainment — it is not a source of income and should never be used as a solution to financial problems.

Responsible gaming means knowing your limits, staying in control of your time and money, and seeking help when needed. bongo7 gives you exactly that protection.

Important: bongo7 is for people aged 21 and above only. No one under this age may open an account or play on this platform.

21+

Age Verification

Age verification is mandatory at registration. We take the strongest measures to protect minors.

bongo7 is a safe and reliable platform. SSL encryption and fair play are ensured to keep every gaming session secure.

If you are experiencing any issues, contact us via our 24/7 Bengali live chat or email — we are here for you.

Responsible Gaming Tools

bongo7 gives you several effective tools to stay in control of your gaming experience.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. This is the simplest way to keep your spending in check. A waiting period is applied before any limit increase takes effect.

Financial Protection

Time-Out

If you feel you need a short break, choose the time-out option. You can temporarily pause your account for a set period ranging from 24 hours to 6 weeks.

Break Feature

Self-Exclusion

If you need a long-term break, apply for self-exclusion. This option closes your account for a specified period (6 months to 5 years) or permanently.

Long-Term Protection

Gaming History Review

View a complete log of your gaming activity — check how long you played on any given day, how much you deposited and withdrew, and make informed decisions.

Transparency

Loss Limit

Automatically stop play once you reach a set loss amount. Set this limit yourself to avoid major financial losses.

Smart Control

Support and Guidance

Do not hesitate to talk about gaming-related concerns. Contact us via our 24/7 Bengali live chat or email — our trained team will help you.

24/7 Support

Recognising the Signs of a Problem

When gaming crosses the line from entertainment to a problem, certain specific signs appear. Be alert if you notice any of the following in yourself or a loved one:

A tendency to spend money beyond your budget
Playing more in an attempt to recover lost money
Hiding your gaming habits from family or friends
Feeling restless or stressed when not gaming
Continuing to play at the expense of sleep, work or studies
Failing to fulfil daily responsibilities
Gaming with borrowed or loaned money

Ask Yourself

Answer the following questions honestly:

Am I spending more time or money on gaming than my budget allows?

Am I placing larger bets impulsively after a loss?

Is my family or someone close to me concerned about my gaming habits?

Is gaming affecting my work, studies or sleep?

If the answer to even one of these is "yes", contact us today. We will help you confidentially.

How to Use the Protection Tools

Accessing responsible gaming settings at bongo7 is very straightforward.

Log in to Your Account

Open the "Responsible Gaming" Section

In the settings menu, select the "Responsible Gaming" section.

Set Your Preferred Limits

Set whichever limit you need — deposit limit, loss limit or time limit.

Confirm Your Changes

Once you confirm a limit setting it takes effect immediately. Reducing a limit applies right away; increasing one takes effect after a set waiting period.

Apply for Self-Exclusion

For a long-term break, complete the self-exclusion form. This can also be done through live chat.

Get Support

For any questions or assistance, contact us via 24/7 live chat or at [email protected].

Gaming Limits and Rules

A brief overview of the protection limits in place at bongo7.

Limit Type	Description	When It Takes Effect
Deposit Limit	Set a limit on daily, weekly or monthly deposits	Immediately (when reduced)
Loss Limit	Automatic break after a set loss amount	Instant
Time-Out	Account pause for 24 hours to 6 weeks	Instant
Self-Exclusion	Account closure for 6 months to 5 years or permanently	After application
Age Requirement	Only those aged 21 or above may open an account	Always applies
Minimum Deposit	৳100 per method	Always applies
Minimum Withdrawal	৳1,000 (processed within 1 hour)	Always applies

Responsible Gaming Tips

Following the advice below will keep gaming enjoyable at all times and reduce the chance of any problems arising.

Set a fixed budget before you play and stick to it strictly.
Remember — winning is not guaranteed; gaming is entirely a matter of chance.
Avoid gaming when you are stressed or feeling low.
Do not game under the influence of alcohol or anything else.
Avoid playing continuously in an attempt to recover lost money.
Take regular breaks and review your gaming activity log.
Make spending time with family and friends your highest priority.
See bongo7 as a form of entertainment, not a source of income.

Protection of Minors

bongo7 has put strict measures in place to keep minors away from online gaming. No one under the age of 21 may use this platform.

To protect younger members of your family, you can take the following steps:

Password Protection

Keep your account password to yourself only; avoid staying logged in on shared devices.

Parental Controls

Install parental control software on your devices to keep minors away from gaming sites.

Payment Protection

Keep your bKash, Nagad or bank card details secure — do not leave them accessible to younger members of the family.

Open Discussion

Have an honest conversation with family members about the risks of online gaming.

Responsible Gaming FAQ

Find answers to your common questions about responsible gaming here.

You must be at least 21 years old to open an account and play any game at bongo7. Age verification is mandatory at registration. Under no circumstances is anyone under 21 allowed to open an account.

Log in to your account, then go to the "Responsible Gaming" section in your profile settings. From there you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. For any questions, reach us via live chat.

Once you apply for self-exclusion, your account is completely closed for a specified period — from 6 months to 5 years, or permanently. During this time you will not be able to log in, make deposits or play any games. Once applied, it cannot be reversed until the chosen period has ended.

A time-out is a short-term break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term measure — from 6 months up to permanent closure. If you feel gaming is becoming a problem, self-exclusion is the right choice.

First, contact bongo7's 24/7 live chat or email [email protected] — our trained team will assist you confidentially. You should also speak with a mental health professional or someone close to you. If you notice a problem in yourself or a loved one, do not hesitate to ask for help.

You are responsible for the security of your account. Keep your password private and do not stay logged in on shared devices. If you suspect your account is being used by someone else, change your password immediately and notify [email protected]. Use of an account by a minor is a violation of the site's rules.

Yes, bongo7 monitors all gaming activity. If unusual or problematic patterns are detected, our team may reach out to you. This is done for your protection. You can also review your own gaming history by going to your account settings.

Responsibly enjoy bongo7

Let entertainment be fun — play within safe limits and stay healthy.

Contact Support

Our support team is always ready to help with any gaming concerns or issues. Get direct help in Bengali.

24/7 Live Chat (in Bengali)
[email protected]

Learn More

Read bongo7's Terms & Conditions and Privacy Policy for complete information. Being an informed gamer always makes for a better experience.

Terms & Conditions About Us