bongo7 Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between bongo7 ("we", "our", "Platform") and you ("user", "member", "you"). bongo7 is an online gaming platform providing slots, casino, cricket betting, and other gaming services in Bangladesh.

By accessing our website bongo7.cam, registering an account, or using any of our services, you explicitly agree to these Terms. If you do not agree to any part of these Terms, please refrain from using our platform.

1.1 Definitions

• "Platform" — The bongo7.cam website and all services under it.
• "Account" — A registered user's personal gaming account.
• "Bonus" — Promotional offers, cashback, or incentive rewards.
• "Wagering" — The total amount wagered using bonus funds or deposits.
• "BDT / ৳" — Bangladeshi Taka, the operating currency of this platform.
• "BST" — Bangladesh Standard Time (UTC+6).

2.1 Age Requirement

bongo7 services are open only to individuals aged 21 or above. By registering, you confirm that you are at least 21 years old. We may request proof of identity at any time to verify your age.

2.2 Account Registration

• Each individual may create only one account.
• All information provided during registration must be accurate, complete, and up to date.
• Keeping your account login details confidential is entirely your responsibility.
• Accounts may not be transferred or sold to any third party.
• Multiple members from the same device, IP address, or household may each hold one account, but the same payment method may not be used across multiple accounts.

2.3 Identity Verification (KYC)

bongo7 may conduct identity verification at any time. A National ID (NID), passport, or other government-approved document may be requested. Withdrawals may be temporarily suspended until verification is complete.

3.1 Deposits

The minimum deposit amount on bongo7 across all payment methods is currently ৳100. Deposits can be made via the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact our support team.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour.

• Your account must be verified before you can submit a withdrawal request.
• Wagering requirements must be met before withdrawing any bonus-linked balance.
• It is recommended that your withdrawal method match your deposit method.
• bongo7 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

3.3 Currency and Taxes

All transactions are completed in Bangladeshi Taka (BDT / ৳). Users are solely responsible for paying any applicable taxes or duties in their jurisdiction. bongo7 does not deduct any taxes.

4.1 Welcome Bonus

New members will receive a 100% bonus of up to ৳20,000 on their first deposit. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
• Deposit ৳42,000 or more → Bonus ৳20,000 → Total Balance ৳62,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x) the total bonus amount. This means you must wager 15 times the bonus amount before withdrawing it. Example: for a ৳1,000 bonus, you must wager ৳15,000.

4.3 General Bonus Rules

• Each account is eligible to receive the welcome bonus only once.
• Bonuses are valid for 30 days from the date issued; expired bonuses will be cancelled automatically.
• In cases of fraudulent activity or bonus abuse, the bonus may be cancelled and the account suspended.
• During a bonus, contribution rates may differ for certain games — see the relevant promotion page for details.
• bongo7 reserves the right to modify, suspend, or cancel any promotion at any time.

4.4 VIP Cashback

Regular members receive weekly cashback through the VIP program:

• Bronze — Up to 0.3% weekly cashback
• Silver — Up to 0.5% weekly cashback
• Gold — Up to 0.8% weekly cashback

VIP tier assignment is based on active participation and the user's activity on the platform.

5.1 User Responsibilities

You acknowledge that you are participating in gaming activities voluntarily and at your own risk. You are fully responsible for all activity carried out on your account.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Creating multiple accounts or operating another person's account.
• Using illegal or unauthorised payment methods.
• Money laundering, fraud, or any financial crime.
• Accessing the platform using software, bots, or automated systems.
• Attempting to influence the outcome of any game.
• Claiming bonuses or rewards through fraudulent means.
• Any activity that harms the interests of third parties.

6.1 Game Outcomes

All games on bongo7 are operated using technology from verified software providers. Game outcomes are determined by a Random Number Generator (RNG), which ensures fair play. If a game is interrupted mid-session for any reason, our system will determine the outcome from the last confirmed state.

6.2 Technical Errors

bongo7 is not liable for games being disrupted due to server or connection issues. If a technical error results in an incorrect payout being displayed, bongo7 reserves the right to correct it to the accurate amount.

6.3 Betting Limits

Minimum and maximum betting limits are set for each game and betting market. These limits are displayed in the relevant game interface. bongo7 may change these limits at any time.

6.4 Cricket and Sports Betting

The cricket betting section offers wagering on BPL, IPL, T20 World Cup, ICC tournaments, and other international matches. If a match is cancelled or abandoned, bets will be settled in accordance with standard betting rules.

7.1 Closure at User's Request

You may request to close your account at any time. Please complete all pending withdrawals before closing. To reactivate a closed account, contact our support team.

7.2 Closure or Suspension by bongo7

We reserve the right to suspend or permanently close an account in any of the following circumstances:

• Breach of the Terms.
• Detection of fraudulent or suspicious activity.
• Registration with false information is proven.
• Compliance with legal or regulatory requirements is necessary.
• Extended inactivity (more than 12 months).

7.3 Self-Exclusion

If you feel that gaming is having a negative impact on your life, please contact our support team to request self-exclusion or to set limits. To learn more about responsible gaming, visit our Responsible Gaming page.

bongo7 treats the protection of your personal information as a top priority. We use SSL encryption technology and do not sell or transfer your information to third parties without authorisation.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy page.

bongo7 is not liable for:

• Games being disrupted due to internet connection or device issues.
• Delayed transactions caused by errors from third-party payment gateways.
• Unauthorised use of an account due to user negligence.
• Service interruptions caused by natural disasters, cyberattacks, or government orders beyond our control.
• Failure to achieve expected earnings from gaming.

Our total liability will in no circumstances exceed the principal amount you deposited in the relevant transaction.

10.1 Complaints Process

For any complaint or dispute, please contact our support team first. We are available 24/7 via live chat and email in Bengali. Email: [email protected]

10.2 Dispute Resolution

If a dispute cannot be resolved through discussion, both parties may proceed to a mutually agreed mediation process. bongo7's decision shall be considered final and binding on both parties unless a different outcome is reached through legal proceedings.

10.3 Changes to Terms

bongo7 may update these Terms at any time. A notice will be posted on the website for significant changes. Continuing to use the platform after any change means you have agreed to the updated Terms.

bongo7 takes responsible gaming very seriously. Gaming should be for entertainment — not as a source of income. This platform is for individuals aged 21 and above only.

• Play within your means and do not bet more in an attempt to recover losses.
• Do not use money set aside for family or daily expenses for gaming.
• If you feel you have a problem, use our self-exclusion feature.
• Seek professional help if needed.

Visit our Responsible Gaming page to learn more.